Software Development for the Travel and Hospitality Sector

The travel and hospitality industry is dynamic and constantly evolving. It requires businesses to keep pace with changing customer preferences, technological advancements, and shifting market trends. Many companies achieve these goals through partnerships with travel and hospitality software development vendors; partnering with hospitality software companies helps businesses in this sector deliver seamless customer experiences, optimise internal processes, and maintain efficient operations to stay competitive.

Travel and Hospitality Software Development Services

Technology Partner to the Travel and Hospitality Sector

Our software solutions cater to a diverse range of clients in the travel and hospitality sector, including:

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Hotels and Resorts

We provide tools that streamline booking processes, improve guest services, and increase operational efficiency.

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Tour Operators and Data Providers

We ensure seamless system integration, data exchange, and efficient itinerary management.

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Cruise Lines

We offer comprehensive systems that efficiently integrate booking, scheduling, and onboard services.

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Travel Agencies and Online Platforms

We deliver advanced booking systems and effective customer data management solutions

 

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Airlines and Transportation Companies

We optimise ticketing processes, enhance fleet management, and boost customer engagement.

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Event Organisation and Management

We simplify logistics, coordinate schedules, and ensure seamless guest experiences.

SPG is a travel software development company specialising in complex integrations, green field project developments, and legacy system upgrades.

Key Issues in Travel and Hospitality

Many organisations in the travel and hospitality industry focus on the following critical areas:

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Complex Booking Management

Managing real-time availability and multi-channel reservations

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System Integrations

Integrating with third-party services like Global Distribution Systems (GDS), CRM, and ERP

Trend Prediction

Utilising AI and machine learning to forecast demand and understand customer preferences

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Customer Data Management

Effectively leveraging customer insights for personalisation

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Operational Efficiency

Improving resource allocation, schedule management, and guest services

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Environmental Impact

Prioritising sustainability and eco-friendly initiatives to meet the consumer demand for sustainable travel options

These requirements often drive software development initiatives, encouraging travel and hospitality companies to invest in custom software development, mobile app development, and web development activities.

SPG’s Offering to Travel and Hospitality Companies

Our bespoke software development services help travel and hospitality clients embrace cutting-edge technology. We offer comprehensive solutions in areas like:

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Booking and Reservation Management

Streamlining booking workflows and real-time availability

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Custom Travel Management Solutions

Supporting smooth travel operations with intelligent software

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Invoicing and Payment Platforms

Securing transactions and automating payment workflows

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Real-time Booking Solutions

Connecting users to immediate travel options

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GDS, ERP, and CRM Integrations

Ensuring seamless connectivity for comprehensive management

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Cloud-Based Scheduling Systems

Simplifying resource planning and operations

Our Company

At SPG, we utilise AI, ML, and BigData to deliver custom travel software and hospitality software development applications for the holiday industry, accommodating businesses of all sizes, from boutique hotels to high-end resorts. Our expertise helps event management companies seeking to invest in reliable travel software development services that will enable them to meet their audiences’ needs.

Additionally, we specialise in bespoke hospitality software, providing tailored solutions to meet specific client requirements. At SPG, we understand the unique difficulties that travel and hospitality companies face and offer a range of software development services to help them overcome these challenges. Our teams of experts have extensive experience developing applications in many form factors, from native mobile applications and PWAs to desktop applications and kiosk terminals. We offer travel and hospitality software development services tailored to the needs of each organisation.

Need A Project in Travel & Hospitality?

Our Team

Our teams consist of highly skilled professionals, including developers, QA engineers, DevOps specialists, and project managers. We work flexibly to adjust team size and composition based on project requirements, ensuring effective coverage across the entire software development life cycle (SDLC).

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Full-stack Developer

Some projects require a greater versatility of expertise. Our full-stack remote developers can take care of entire solutions — from UI, through backend, to the deepest Data Management levels

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Mobile Developer

If you are looking to hire offshore developers, we offer both native (iOS and Android) and cross-platform mobile expertise, and cover frameworks including Xamarin, Sencha, Cordova, Angular, ReactNative, and others.

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DevOps Specialist

From environment setup (integration servers, CI/CD pipeline, etc.) to performance optimisation, our offshore teams include infrastructure and DevOps specialists that can support you the whole way through.

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Frontend Developer

From web-based interfaces to PWAs, these programmers are greatly experienced with the trendiest frameworks in the industry today. By dealing with cross-browser specifics and the availability of native features and performance, they can help you identify the tech stack that will enable you to achieve your company’s goals.

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Backend Developer

Should you require a service with API or even more sophisticated middleware, our specialists are also happy to help. In our company portfolio, you will find cases of architecture revamping and design, enterprise service bus implementations and challenging tasks related to automated data consistency checks.

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Project Manager

These developers work with all project planning and execution control, and are your principal point of contact and information source on overall progress.

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Business Analyst

Responsible for initial scoping and translating business requirements into tasks for technically-minded software developers.

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UI/UX Designer

Deal with lo-fi mockups, visualising workflows for future solutions and designing hi-fi prototypes according to brand book guidelines.

Our Process

We adhere to Agile principles, fostering transparency, quick feedback loops, and iterative delivery. Projects are organised into short sprints with regular releases, enabling incremental improvements while allowing us to address any arising challenges quickly.

Solution Types

We provide a range of tailored hospitality software development services for the travel and hospitality sector, including:

XaaS Solutions

Middleware

Cross-Platform Apps

Mobile and Desktop Applications

Accurate tax rate calculations for complex scenarios

Progressive Web Apps (PWAs)

These travel software development solutions enable businesses to enhance guest experiences, streamline operations, and gain valuable insights from their data.

Our Technologies

We’re proficient in .NET, React, Node.js, Python, Vue, Angular, and more. As a vendor-agnostic partner, we choose the best-suited technologies for each project. Our expertise extends to major cloud service providers like MS Azure, Amazon AWS, Google Cloud, and Heroku.

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Vue

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Ruby on Rails

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Angular

Our software development services for Travel & Hospitality include custom software development, mobile app development, and web development. Our custom software development services can help companies automate their processes, save time and money, and provide a better experience for customers.

Our mobile app development services are designed to make it easy for customers to book and manage their travel arrangements from their smartphones. Our web development services help travel and hospitality companies create a professional online presence, making it easy for customers to find and book their travel arrangements online. We are dedicated to helping travel and hospitality companies stay ahead of the curve and provide exceptional experiences for their customers. Our software development services are designed to help companies increase efficiency, reduce costs, and provide better customer experiences. So, whether you’re looking for bespoke software development, mobile app development, or web development services, we’re here to help. Contact us today to learn more about how we can help your travel and hospitality company succeed.

Cases

Requests from our SME-type clients fall into one of the following categories:

An electronic dance music (EDM) festival organiser responsible for managing various aspects of their events sought our expertise to streamline their operations. They needed to handle concertgoer and artist travel, accommodation bookings, admissions, and more, but their legacy Ruby on Rails system was proving inefficient.

Our team stepped in to augment their capacity and provide technical expertise. We revamped their outdated user experience by replacing their legacy system with a user-friendly React frontend. We also implemented Priceline integration through React and GraphQL, allowing the festival organiser to connect seamlessly with airlines and hospitality providers. Our solution ensured that festival management became efficient, improving customer satisfaction and helping the company meet their deadlines.

A travel tour aggregation startup approached us to help them rebuild their minimum viable product (MVP) and enhance their platform’s performance. Our team identified key issues in their existing solution and redesigned the data layer to incorporate big data capabilities while resolving performance problems.

We constructed a resilient travel aggregation platform using Ruby on Rails, Java, and other technologies. The system could handle real-time data from multiple travel operators, store billions of records, and deliver instant searches across hundreds of millions of travel offers. To ensure consistent performance, we implemented a failsafe network cluster that made the platform robust, reliable, and capable of rapid data access.

We developed a cloud-based content management and delivery system for a client in the hospitality industry to support touchscreen mapping in venues like nightclubs and restaurants. This platform allowed creative and marketing teams to manage content across various screens according to their specific scheduling needs.

Our team took a leading role in the development process, analysing the business problem and providing strategic insights during the project’s initial stages. The result was a lightweight, cross-platform client application that seamlessly displayed ads in venues based on a flexible and user-friendly configuration system. This solution empowered the client to deliver targeted marketing in alignment with their creative goals.

Clients from SMEs to Fortune 500 Companies

There is never a silver bullet when it comes to serving customers. Our success is the direct result of working hard to find the right approach for every one of our specific partners.

What Our Clients Say

What are the Next Steps?

If you require bespoke software development services or want want to augment your current team’s capabilities, the process is straightforward:

1. Book a Call

2. Get an Offer

3. Make Your Decision

Looking for Software Development Services?

Book a no-obligation discovery call with one of our client onboarding specialists.

Want to get things done quicker? Drop us a line to request at softwareplanetgroup.co.uk or give us a call.

Are You Ready to Start Your Project?

Get In Touch With SPG Right Now!

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