Software Planet Group’s Privacy Policy

Your privacy is extremely important to us. It is Software Planet Group Ltd’s ultimate priority to respect your right to confidentiality regarding any data collected from you across our website,, and any other sites we own and operate.

We only ask for your personal information when it is truly needed to provide you with our services. We collect it by lawful means only, with your knowledge and consent at all times. We also let you know why your data is being gathered and how exactly it will be used.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalise, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and any other information related to the website, and for marketing and promotional purposes
  • Send you emails
  • Detect and prevent fraud

We only retain collected information for as long as necessary to provide you with your requested services. Whatever data we do store, we’ll protect it within commercially available means to prevent loss and theft, in addition to unauthorised access, disclosure, copy, use or modification.

We do not share any personally identifiable information either publicly or with third-parties, except when it is required by law.

Our website may link to external sites that are not operated by us. Please note that we do not have any control over the content and practices of these websites, and cannot accept full or partial responsibility or liability for their respective privacy policies.

You are free to refuse any request for your personal information, with the full understanding that this may prevent us from providing you with your desired services.

GDPR Data Protection Rights

Imperatively, we would like to make sure that you are well aware of your rights under the General Data Protection Regulation (GDPR). Every user is entitled to:

  1. The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we amend any information that you believe is incomplete.
  3. The right to erasure – You have the right to request that we delete your personal data, under certain conditions.
  4. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  6. The right to data portability – You have the right to request that we transfer your data to another organisation, or directly to you, under certain conditions.

If you make a GDPR request, we will respond to you within a month. To exercise any of these rights, feel free to drop us a line.

Children’s Online Safety

We are also committed to ensuring the safety of children online. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Software Planet Group does not knowingly collect any Personal Information from children under the age of 13. If you think that your child has provided their information on our website, we strongly encourage you to get in touch with us immediately and we will do our very best to promptly delete this data from our records.

If you have any other questions about how we handle user data and personal information, you can contact us at any time. Note that your continued use of our website will be regarded as acceptance of our practices regarding privacy and personal information.

This policy is effective as of January 1st 2020.